- Australia Wide
- Phone Support 1300 003 310
- Email Support support@instantconsult.com.au
Speak to a doctor through video call from just $45,
and bulk-billed for patients under 12 months of age.
Instant Video Consults
Your platform to access fully qualified Doctors for an online health consultation, instantly.
Accessible
6am-midnight (AEST).
7 days a week, 365 days a year.
Including all public holidays.
Timely
Connect with a doctor instantly, with an average wait time of under 15 minutes.
We Are Here for You
Established in 2018 and never ceasing to innovate. Experience the future of healthcare with our platform that provides affordable and effective online doctor consultations. The standout feature of Instant Consult is its unmatched convenience and premium customer service. Forget the hassles of booking an appointment; just “Request a Consult”, and connect instantly with the first available Doctor.
Community of Doctors
Australian registered, fully qualified, insured and experienced Doctors right at your fingertips for an instant online consult.
Our Mission
Our mission is to provide convenient and immediate access to qualified healthcare professionals through our secure online platform.
“Our team is comprised of passionate individuals with diverse backgrounds in healthcare, technology, and customer service. Together, we work tirelessly to make healthcare accessible and hassle-free for you.”
Speak to a Doctor Now
Our Doctors are equipped to issue instant Online Prescriptions (also known as eTokens), Medical Certificates, Specialist Referrals, Blood Tests, Pathology Requests, and Radiology Requests all direct to your phone; whilst adhering and surpassing Australian medical telehealth guidelines ensuring follow-up, communication and face-to-face interaction through video call. Our Doctors also provide general medical advice, ensuring that your health concerns are addressed promptly and effectively through telehealth.
General Health Consult
Our Doctors will always provide a general health consultation no matter what you request a consult for. Speaking with the Doctor may prompt you to seek advice that otherwise may have been overlooked; ensuring your concerns are addressed appropriately.
Medical Certificates
Need to call in sick and supply a Doctor’s Certificate or Carer’s Certificate to your place of work or school? Our Medical Certificates provides authoritative verification of your medical status, safeguarding both your interests and those of your employer or institution.
Prescriptions
From a new prescription to repeat prescriptions, when clinically appropriate, our Doctors will get your Electronic Prescription (eToken) sent directly to your phone for online ordering or immediate collection at any pharmacy across Australia. View our FAQ page for more info.
Specialist Referrals
If your condition requires treatment by a Specialist such as a Dermatologist, Psychiatrist and more. Talk to one of our Doctors now and receive your Specialist Referral in the Inbox of your app today.
Pathology Requests
Whether you are after a complete blood count, STI/STD blood test, or an assessment for heart disease risk, you can visit any collection centre across Australia after consulting with one of our Doctors online.
Radiology Requests
Do you need an x-ray, mammogram or any other diagnostic imaging? Our Doctors can have an electronic referral request sent to the Inbox of your app for you to take to your preferred provider.
First Leader in Telehealth Supporting Australia
Why hundreds of thousands of Australians trust and use Instant Consult™
We are open every single day of the year. Since establishment of Instant Consult on 1st June 2018 we have never closed our service for even a day. Whether you can’t get in to see your regular GP, too unwell to leave your bed, or simply need medically qualified reassurance or advice, we know that when you need to speak to a doctor, time is rarely your friend.
Every day, every night, every weekend, every public holiday and every day in between, we will continue to be an advocate of telehealth and consistently strive for progress, so we are here for Australia when you need us most; day and night, 365 days a year.
The Gold Standard for Telehealth
Brighton East VIC
Instant Consult™ (MAB)
Medical Director
Dr Julian Lee
MBBS (Hons.), FRACGP,
Board Cert. CHIA
Ingham QLD
Instant Consult™ (MAB)
Board Member
Dr Fiona McKinnon
MBBS, DRANZCOG
Advanced, FRACGP
Rangeville QLD
Instant Consult™ (MAB)
Board Member
Dr Peter Scott
MBBS, BA,
Specialist GP
Merrylands NSW
Instant Consult™ (MAB)
Board Member
Dr Janelle Hall
B.Pharm, MBBS, FRACGP,
Board Cert. ASLM
South Fremantle WA
Instant Consult™ (MAB)
Board Member
Dr Colin Coward
BMBCh, BA,
FRACGP
Nunawading VIC
Instant Consult™ (MAB)
Board Member
Dr Bani Kaur
MBBS, DCH,
FRACGP
Heidelberg VIC
Instant Consult™ (MAB)
Board Member
Dr Aadhil Aziz
MD, DFM,
USMLE Cert., FRACGP
Expert medical advice at your fingertips with Instant Consult™
Connect with qualified online doctors instantly from 6am-midnight (AEST) 7 days a week, 365 days a year, through video call.
From just $45 and bulk-billed for patients under 12 months of age.
Because We Must Earn Your Trust, Not Expect It
We make these promises to build trust and credibility with you, our patients. These commitments help differentiate our brand, foster loyalty, and set clear expectations. Keeping these promises enchance our reputation within the ever-evolving telehealth landscape and commit to long-term relationships with our patients.
Open Day & Night
7 Days a Week
365 Days a Year
Immediate Service
Connect with a doctor through video call in under 15 minutes
Licensed Doctors
Australian registered, fully qualified, insured and experienced Doctors
Safe & Secure
We use 256 bit SSL Certificates, which includes digital certificate authentication and 256 bit data encryption
Electronic & Online
No more paper with all medical documents made available in the Inbox of your app
5 Star Rating
Rate and review the service of your Doctor immediately after your consult
Get In Touch
Drop us a message and we will get back to you shortly!
Support Team
6am-midnight AEST | 7 Days a week
Phone 1300 003 310
Headquarters
9am-5pm AEST | Monday - Friday
Address
143 Sylvan Road,
Toowong QLD 4066
Access to professional healthcare, just a tap away!
Getting Started Is Easy:
Download the app*, register your details, request a consult!
You’ll be connected to a doctor through video call instantly^.
If you’re using an iPhone, iPad, or Android phone, the app is required.
No iPhone or Android? Sign Up Here
If you’re using a tablet, laptop, or desktop computer, access Instant Consult via Google Chrome or Safari web browser. Make sure your device has a camera, speakers, and access to WiFi or mobile data.
Since 2018 (and from this day forward if you are a new user) you have stumbled across the most valuable and convenient app that will change your life, by giving you instant access to doctors, 365 days of the year; ready when you are. Basically, just whip out your phone, launch Instant Consult and you have doctors on speed dial.
Still On The Fence? Visit How It Works to feel confident and prepared before, during, and after your consult. You’ve got this!
*Australian App Store only
^Average wait time of under 15 minutes
Keeping Up With Telehealth News in Australia
Stay in the loop with the latest telehealth news from Instant Consult.
From the latest in telehealth consultations to medical insights and health tips, we bring fresh and reliable health updates to your fingertips.
Your Health, Our Priority
At Instant Consult, all consultations are conducted via secure video call, allowing you to speak to a fully qualified, Australian registered and insured doctor from the comfort of your home.
During your consult, you’re encouraged to discuss any health-related concerns so your doctor can provide a comprehensive assessment. Our team can assist with a wide variety of acute and chronic health conditions – from skin concerns and mental health to lifestyle-related illnesses and more.
To quickly find what you’re looking for, try using the search tool below or expand the alphabetical groups of health conditions.