Health Conditions

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Health Conditions

Your Health, Our Priority

At Instant Consult, all consultations are conducted via secure video call, allowing you to speak to a fully qualified, Australian registered and insured doctor from the comfort of your home.

During your consult, you’re encouraged to discuss any health-related concerns so your doctor can provide a comprehensive assessment. Our team can assist with a wide variety of acute and chronic health conditions – from skin concerns and mental health to lifestyle-related illnesses and more.

To quickly find what you’re looking for, try using the search tool below or expand the alphabetical groups of health conditions.

A - C

Allergy/Hay Fever (Acute Care)

Arthritis: Gout

Arthritis: Osteoarthritis

Arthritis: Rheumatoid Arthritis

Asthma

Attention-Deficit/Hyperactivity Disorder (ADHD)

Back Pain

Cardiovascular Disease (CVD)

Chronic Kidney Disease (CKD)

Chronic Obstructive Pulmonary Disease (COPD)

Chronic Pain

Coeliac Disease

Constipation/Diarrhoea (Acute Care)

Contraception

Cough/Cold/Flu/Respiratory Tract Infection (RTI) (Acute Care)

D - L

Diabetes

Endometriosis

Erectile Dysfunction (ED)

Fatty Liver

Fertility

Gastro-Oesophageal Reflux Disease (GORD)

Hair Loss

Headaches/Migraines (Acute Care)

Hyperlipidaemia/High Cholesterol (LDL)

Hypertension/High Blood Pressure (HBP)

Incontinence

Indigestion (Acute Care)

Irritable Bowel Syndrome (IBS)

M - P

Menopause/Perimenopause

Menorrhagia/Dysmenorrhea

Men’s Health

Mental Health: Anxiety/Depression

Mental Health: Eating Disorders

Mental Health: Post-Traumatic Stress Disorder (PTSD)

Mental Health: Substance Use/Addiction (Alcohol, Drugs)

Musculoskeletal Injuries (Acute Care)

Paediatric

Polycystic Ovary Syndrome (PCOS)

Premature Ejaculation (PE)

Pregnancy: Attempting Conception

Pregnancy: Morning Sickness

Pregnancy: Pregnant

Q - Z

Sexual Health

Shingles (VZV)

Skin: Acne

Skin: Dermatitis/Eczema

Skin: Skin Infections

Sleep Disorder: Insomnia

Sleep Disorder: Obstructive Sleep Apnoea (OSA)

Sleep Disorder: Other
Smoker

Urinary Tract Infection (UTI)

Vertigo

Weight Loss/Weight Management

Women’s Health

Pricing

The Best Price For Instant Access To Appropriate Healthcare

At Instant Consult™ we believe healthcare is not a retail product. As a patient, you do not “pay for” a Medical Certificate or “pay for” a Prescription. Just like bookings at your local GP practice, your consults are charged according to the duration of consult.

One consult could result in a Medical Certificate, 2 Prescriptions and a Pathology Request being issued, or no medical documents being issued at all. Following Australian healthcare guidelines, any medical documents issued to you is up to the doctor and what they deem clinically appropriate during consult.

Instant Consult™ connects you with Australian registered, fully qualified, insured and experienced doctors through video call with your consults charged according to duration of consult.

Under 12 Months of Age

Bulk-Billed*

per consult

*

Under 10 Minutes

$45 (AUD)

per consult

Over 10 Minutes

$55 (AUD)

per consult

Consults are covered by Medicare and are bulk-billed with a valid Medicare card for patients under 12 months of age only.

Medicare stipulates we cannot bulk-bill any patients who are not under 12 months of age.

The consultations are automatically timed and billed. Your nominated credit or debit card will be automatically charged upon conclusion of your online consultation. You can edit your payment details 24/7 through the Instant Consult App and Website.

When you request a consult, an amount is automatically pre-authorised from your card. We have not taken the money from your account, it gets held by your bank until the funds are released back to you or captured by us. Funds are only charged and captured on conclusion of a successful consult. Funds are automatically released and refunded back onto your card if your consult request was cancelled or unsuccessful. It may take a few business days for your bank to release the funds back onto your card, but we automatically release and refund the charges when a consult request is not successful. It is up to your bank how long they will take to release the funds back onto your card.

The transaction may appear in your statement as INSTCONSUL* INSTANT CO TOOWONG

Please note that the consult fee is based on a timer which is started by the doctor when the consult starts and ends when the consult and relevant notes are documented; including all medical documents that are issued and comprehensive consult notes completed for your consultation which are stored in your patient record.

Download the App

Access to professional healthcare, just a tap away!

Getting Started Is Easy:
Download the app*, register your details, request a consult!
You’ll be connected to a doctor through video call instantly^.

If you’re using an iPhone, iPad, or Android phone, the app is required.

No iPhone or Android? Sign Up Here
If you’re using a tablet, laptop, or desktop computer, access Instant Consult via Google Chrome or Safari web browser. Make sure your device has a camera, speakers, and access to WiFi or mobile data.

Since 2018 (and from this day forward if you are a new user) you have stumbled across the most valuable and convenient app that will change your life, by giving you instant access to doctors, 365 days of the year; ready when you are. Basically, just whip out your phone, launch Instant Consult and you have doctors on speed dial.

Still On The Fence? Visit How It Works to feel confident and prepared before, during, and after your consult. You’ve got this!

*Australian App Store only
^Average wait time of under 15 minutes

Support

Get In Touch

Drop us a message and we will get back to you shortly!

Support Team

6am-midnight AEST | 7 Days a week
Phone 1300 003 310

Headquarters

9am-5pm AEST | Monday - Friday

Email

support@instantconsult.com.au

Address

143 Sylvan Road,
Toowong QLD 4066