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About Instant Consult™

We Are Here for You

Established in 2018 and never ceasing to innovate. Experience the future of healthcare with our platform that provides affordable and effective online doctor consultations. The standout feature of Instant Consult is its unmatched convenience and premium customer service. Forget the hassles of booking an appointment; just “Request a Consult”, and connect instantly with the first available Doctor.

Community of Doctors

Australian registered, fully qualified, insured and experienced Doctors right at your fingertips for an instant online consult.

Our Mission

Our mission is to provide convenient and immediate access to qualified healthcare professionals through our secure online platform.

“Our team is comprised of passionate individuals with diverse backgrounds in healthcare, technology, and customer service. Together, we work tirelessly to make healthcare accessible and hassle-free for you.”

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Welcome to Instant Consult – Your Trusted Online Healthcare Solution

Who We Are

At Instant Consult, we are dedicated to revolutionising the way Australians access healthcare. Our mission is to provide convenient and immediate access to qualified healthcare professionals through our secure online platform.

We are open every single day of the year. Since establishment of Instant Consult on 1st June 2018 we have never closed our service for even a day. Whether you can’t get in to see your regular GP, too unwell to leave your bed, or simply need medically qualified reassurance or advice, we know that when you need to speak to a doctor, time is rarely your friend.

Every day, every night, every weekend, every public holiday and every day in between, we will continue to be an advocate of telehealth and consistently strive for progress, so we are here for Australia when you need us most; day and night, 365 days a year.

Our Vision
We envision a future where healthcare is accessible to everyone, anytime, anywhere. Instant Consult strives to bridge the gap between patients and healthcare providers, making quality healthcare a seamless and efficient experience.

Why Choose Instant Consult™

First Leader in Telehealth Supporting Australia

Why hundreds of thousands of Australians trust and use Instant Consult™

We are open every single day of the year. Since establishment of Instant Consult on 1st June 2018 we have never closed our service for even a day. Whether you can’t get in to see your regular GP, too unwell to leave your bed, or simply need medically qualified reassurance or advice, we know that when you need to speak to a doctor, time is rarely your friend.

Every day, every night, every weekend, every public holiday and every day in between, we will continue to be an advocate of telehealth and consistently strive for progress, so we are here for Australia when you need us most; day and night, 365 days a year.

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Why Choose Instant Consult?

1. Immediate Access

With Instant Consult, you no longer have to wait for appointments. Our platform allows you to connect with experienced doctors instantly.

2. Convenience Redefined

Say goodbye to long commutes and waiting room delays. Instant Consult brings healthcare to your fingertips, allowing you to consult with healthcare professionals from the comfort of your home or office.

3. Quality Care

We work with a network of Australian licensed, experienced, and fully qualified healthcare professionals. Your health is our priority, and our team is committed to delivering the highest standard of care.

4. Secure and Private

Your health information is of utmost importance. Instant Consult ensures a secure and private environment for your consultations, adhering to the highest standards of data protection.

Get Started Today

Experience the future of healthcare with Instant Consult. Sign up now and take the first step towards immediate, convenient, and high-quality healthcare services.

Download the App

Access to professional healthcare, just a tap away!

Getting Started Is Easy:
Download the app*, register your details, request a consult!
You’ll be connected to a doctor through video call instantly^.

If you’re using an iPhone, iPad, or Android phone, the app is required.

No iPhone or Android?  Sign Up Here
If you’re using a tablet, laptop, or desktop computer, access Instant Consult via Google Chrome or Safari web browser. Make sure your device has a camera, speakers, and access to WiFi or mobile data.

Since 2018 (and from this day forward if you are a new user) you have stumbled across the most valuable and convenient app that will change your life, by giving you instant access to doctors, 365 days of the year; ready when you are. Basically, just whip out your phone, launch Instant Consult and you have doctors on speed dial.

Still On The Fence? Visit How It Works to feel confident and prepared before, during, and after your consult. You’ve got this!

*Australian App Store only
^Average wait time of under 15 minutes

Our Team

Our team is comprised of passionate individuals with diverse backgrounds in healthcare, technology, and customer service. Together, we work tirelessly to make healthcare accessible and hassle-free for you.

Our Doctors
All our online Doctors are fully qualified and are registered with the Australian Health Practitioner Regulation Agency (AHPRA), as required by the Medical Board of Australia. Instant Consult practises to the standards developed by the Royal Australian College of General Practitioners (RACGP) and the Australian College of Rural & Remote Medicine (ACRRM) for medical services.

The Gold Standard for Telehealth

Instant Consult’s distinguished Medical Advisory Board is composed of leading experts in the field, ensuring the highest standards of medical guidance and oversight for our cohort of 100+ doctors and telehealth services.

Brighton East VIC
Instant Consult™ (MAB)
Medical Director

Dr Julian Lee

MBBS (Hons.), FRACGP,
Board Cert. CHIA

Ingham QLD
Instant Consult™ (MAB)
Board Member

Dr Fiona McKinnon

MBBS, DRANZCOG
Advanced, FRACGP

Rangeville QLD
Instant Consult™ (MAB)
Board Member

Dr Peter Scott

MBBS, BA,
Specialist GP

Merrylands NSW
Instant Consult™ (MAB)
Board Member

Dr Janelle Hall

B.Pharm, MBBS, FRACGP,
Board Cert. ASLM

South Fremantle WA
Instant Consult™ (MAB)
Board Member

Dr Colin Coward

BMBCh, BA,
FRACGP

Nunawading VIC
Instant Consult™ (MAB)
Board Member

Dr Bani Kaur

MBBS, DCH,
FRACGP

Heidelberg VIC
Instant Consult™ (MAB)
Board Member

Dr Aadhil Aziz

MD, DFM,
USMLE Cert., FRACGP

Download the Instant Consult app now

For enquiries, feel free to contact us or visit our FAQ page for more information. Thank you for choosing Instant Consult for your healthcare needs!

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